Privacy Policy

At Brooker Movers, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services. By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us directly through various means, such as when you request a quote, schedule a move, or contact us. The information we may collect includes:

• Personal Identifiable Information (PII): This includes your name, phone number, email address, billing address, and payment details.
• Non-Personal Identifiable Information: This may include information such as IP addresses, browser type, operating system, and other usage details collected automatically when you interact with our website.
• Payment Information: When you make a payment for our services, we collect necessary payment information, including credit/debit card details or billing information, which is securely processed through trusted third-party payment processors.

2. How We Use Your Information

We use the information we collect to provide our services and improve the user experience on our website. The specific purposes for which we may use your personal information include:

• Service Provision: To schedule and provide moving and storage services, and to communicate with you about your requests, bookings, or inquiries.
• Customer Support: To respond to your queries and provide customer support for any issues you may encounter.
• Communication: To send you updates, reminders, or notifications regarding your service, as well as promotional or marketing communications if you have opted in.
• Billing and Payment Processing: To process payments for services rendered and manage billing information securely.
• Website Improvement: To enhance the user experience, optimize website performance, and analyze trends and website traffic.

3. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include using encryption, secure sockets layer (SSL) technology for transmitting sensitive data, and maintaining physical security protocols at our offices and storage facilities. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following situations:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or providing services on our behalf. These service providers are required to maintain the confidentiality and security of your information.
• Legal Compliance: We may disclose your personal information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or enforce our terms and conditions.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you if such a transfer occurs, and your information will remain subject to the terms of the privacy policy in effect at the time of the transfer.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, track website usage, and gather analytics data. Cookies are small files that are stored on your device and allow us to remember your preferences and improve the functionality of our website. You can manage cookie settings in your browser, but please note that disabling cookies may affect your ability to access certain features of our site.

6. Your Rights and Choices

You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights or have any concerns about how we handle your personal data, please contact us at info@brookermovers.com.

• Access and Correction: You can request a copy of the personal information we hold about you, and we will make corrections if any information is inaccurate or outdated.
• Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails or marketing communications by following the unsubscribe instructions in the email or by contacting us directly.

7. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take immediate steps to delete such information from our records.

8. Changes to This Privacy Policy

Brooker Movers reserves the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the revised Privacy Policy on our website. The updated Privacy Policy will take effect immediately upon posting, and your continued use of our services or website after the posting will constitute your acceptance of the updated terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, our data practices, or how we handle your personal information, please contact us at:

Brooker Movers
11709 FL-231, Brooker, FL 32622
Email: info@brookermovers.com
Phone: +1 (352) 247-7605

We value your privacy and are dedicated to protecting your personal information. Thank you for trusting Brooker Movers with your moving and storage needs.